911 Call-Taker/Dispatcher – Lateral

Salary: $32.29

Position Summary:

The Central Lane Communications Center (CLCC) was established as a regional consolidated communications center in April 1985. Organizationally, CLCC is part of the Eugene Police Department’s 911 Communications Division. CLCC is jointly funded by the City of Eugene General Fund, fire dispatch user fees, and the State’s 9-1-1 telephone tax. CLCC receives 911 calls for the majority of Lane County as well as non-emergency calls for the Eugene Police Department, Eugene Animal Welfare and Eugene-Springfield Fire Department. CLCC, on average, receives 1000 telephone calls a day between 911 and non-emergency lines. CLCC provides dispatch services for Eugene Police Department and 13 fire agencies across Lane County.

Essential Functions:

• This position performs specialized duties in the operation of a public safety communications system, including operating complex communications equipment for emergency and non- emergency situations; requests for assistance by police, fire, and emergency medical response units; dispatching and monitoring appropriate emergency public safety units; and keeping accurate records of communications received and transmitted.

Requirements:

• At least three (3) years of continuous full-time experience as an emergency communications call taker/dispatcher within an emergency communications center that answers 911 calls and/or dispatches police and/or fire agencies.
• The experience must be current, full-time, and continuous with no more than a 30-day break in service at the time of application, and the candidate must have been so employed within 90 days of the Eugene Police Department hire date.
• High school diploma or GED
• Must pass a police background investigation.
• No Felony convictions at any time.
• No Class A Misdemeanor convictions within the last 24 months.
• Must pass a psychological evaluation, physical assessment and drug test.
• The possession of, or the ability to obtain within three months of the hire date, CPR, First Aid, EMD (Emergency Medical Dispatch), and LEDS (Law Enforcement Data System) certifications. The possession of, or the ability to obtain within one year 18 months of hire date, State of Oregon