Sheriff’s Communications Dispatcher I
Salary: $47,777.60 – $65,707.20 Annually
Position Summary:
Under general supervision, receives and evaluates emergency and routine telephone calls for service; performs related duties as required.
Essential Functions:
1. Receives emergency calls, complaints and inquiries from the public.
2. Screens calls and obtains pertinent information so as to determine nature of the call and its urgency.
3. Enters calls into the Computer Aided Dispatch system via a CRT terminal for dispatch; may determine and override the assigned priority code, following established guidelines.
4. Provides general information regarding laws, regulations and department policy; transfers fire, medical or other calls to appropriate agencies.
5. Researches county, state and federal national computer data banks to obtain information requested by officers or other law enforcement personnel as required.
6. Takes routine police reports over the telephone when assigned to the Telephone Report Unit (TRU), in accordance with approved department policy and procedure.
7. May perform matron duties on occasion; performs clerical duties as they relate to the service of the public and to the maintenance of Sheriff’s Office records.
8. Provides vacation and temporary relief as required.
Requirements:
- California P.O.S.T. Public Safety Dispatcher Basic Certificate.
- Six (6) months of emergency call intake or dispatching with a law enforcement or fire agency.
- One (1) year as a regular law enforcement officer using a computer-aided dispatching system.