Sheriff’s 9-1-1 Dispatcher

Salary: 76,618.18 – $93,148.17 Annually

Position Summary:

Supporting safety and emergency situations is an exciting and challenging opportunity for people who thrive in a fast-paced work environment and enjoy using complex communication systems. Although being a Dispatcher can be demanding, those with the determination and passion for supporting public safety will be rewarded with the ability to help others when they need it most and the camaraderie of the Sheriff’s Office team.

In this entry-level Dispatcher position, you will receive significant training on how to effectively handle a variety of emergency situations. Once on-the-job training is complete, Dispatchers take emergency calls, dispatch, track, and monitor situations happening in the community, and assist Deputies in the field in a wide variety of situations ranging from looking for a missing person to responding to a robbery in progress.

Essential Functions:

• The ability to remain calm, clear, and in control during times of stress
• Experience working swiftly in stressful circumstances to manage multiple, simultaneous situations
• Compassion, empathy, and excellent communication while utilizing problem-solving skills
• Experience working with the public and people in distress
• The ability to direct distressed callers through emergencies, read maps, and provide clear directions
• Proficiency in basic computer programs, including Microsoft Office applications Word and Excel, and demonstrate the ability to type quickly and accurately

Requirements:

• Any combination of experience, training, and education which would likely provide the required knowledge and abilities. Normally, this would include graduation from high school or possession of a G.E.D. Some experience receiving information over the phone, radio, or communications system, and simultaneously entering data into a computer is desirable.
• Within one year of employment, and as a condition of probation, employees in this classification shall complete a P.O.S.T. certified Public Safety Dispatcher’s Basic Course.
• This classification requires the ability to type at a corrected speed of 45 words per minute.
• Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. The position advertised on this announcement does not require possession of a valid California Driver’s License.