Public Safety Telecommunicator (Dispatcher)

Position Summary:

This position is responsible for taking emergency (including 9-1-1) phones calls, dispatching the appropriate equipment and personnel to the incident, and collecting information for reporting purposes. Individual will also be responsible for a variety of other job-related tasks such as data entry, hourly weather updates, radio and pager tests, incident reports, and more.

Essential Functions:

• Although this position will generally have a set schedule, due to the nature of the job, applicants must exhibit a willingness to work any shift assignment, work holidays, weekends, and overtime as required.
• Applicants should also pose the ability to handle a high volume of emergency calls with tact, good judgement, initiative, and speed.
• The applicant needs to be responsible, diligent, thorough, be able to speak clearly and concisely, and be able to exercise good judgement under demanding circumstances while maintaining a professional demeanor.
• Individuals in this position must also be self-motivated and should possess the ability to be able to work alone.

Requirements:

• Applicants must be at least eighteen (18) years of age
• Applicants must have a H.S. Diploma, or G.E.D.
• Applicants must be willing to complete on-line classes as part of the training process, and must also be willing to do additional classes, to maintain certification as outlined by state requirements.