Public Safety Telecommunicator – 911 Dispatcher

Sanford, FL
Seminole County Sheriff

Salary: $46,737.60 – $59,099.04 Annually

Closing Date: 5/6/2025

Position Summary:
This position performs routine technical work in the operation of enhanced 911 emergency communications system and computer aided dispatch system.
Essential Functions:

  • Receives all incoming telephone calls for emergency law enforcement, fire, and rescue services for unincorporated Seminole County and designated cities and routes call to the proper authority, including processing Telecommunication Device for the Deaf (TDD) calls
  • Receives incoming non-emergency calls and routes to the proper authority or provides caller with requested information
  • Receives complaints over the telephone; secures appropriate information from the caller; refers complaint via computer system to the dispatcher for processing
  • Maintains communications with all law enforcement and other emergency units operating within the boundaries of Seminole County
  • Monitors, receives and broadcasts calls on multiple radio frequencies; dispatches required units according to established procedure
  • Relays information and messages to field personnel as required; Responds to inquiries from field personnel as to vehicle license tags, driver’s license information, vehicle registrations, warrants, names, criminal histories, and special services information such as wrecker services, technicians, and K-9 support. Enters, retrieves, and cancels information in the County, State, and National computer systems
  • Performs routine clerical functions as assigned; maintains various division logs, records, and reports as assigned; utilize cross-reference materials and documents for transmittal of accurate locations
  • May serve in the capacity of Communications Training Officer as assigned
  • Performs all other duties as assigned or required

Requirements:

  • High School Diploma or GED
  • Must be able to type 30 correct words per minute. A typing test is required as part of the pre-screening process
  • Must obtain a State of Florida 911 Public Safety Certification within one (1) year
  • Must obtain and maintain FCIC/NCIC and CPR certification within six (6) months of employment
  • Internal applicants must have completed the Seminole County Sheriff’s Office one (1) year probationary period
  • Must possess and maintain a valid Florida Driver’s License