Public Safety Telecommunications

Salary: $70,462 – $116,334

Position Summary:

Responsible for administrative and supervisory work, directing the overall communication activities and personnel responsible for all police telecommunications.

Essential Functions:

• Manages, supervises, and participates in the daily operations of the communications section, including personnel work, vacations, and training schedules.
• Explains and interprets general and special orders. Instructs and advises new personnel in the various phases of the Communications Center and oversees the Communications Center Training.
• Maintains discipline of subordinates by inspection, evaluation, counseling, and enforcement of departmental and City orders and directives. Recommends and may administer disciplinary action.
• Writes and updates procedures.
• Attends scheduled meetings with 911 and other agencies.
• Maintains and updates all section manuals and reference material.
• Ensure compliance with section accreditation standards.
• Manages and ensures all communication center equipment is operational by conducting routine inspections and working with city vendors.
• Manage all the department’s portable, in-car radios and dispatch consoles and forecast future replacement needs.
• Assists and relieves communications officers as needed.
• When needed, will work as a Communications Officer.

Requirements:

• An Associate of Arts Degree in Communications, Emergency Management, Criminal Justice, or related field.
• Five (5) years’ experience in communications, with two years in a leadership or supervisor’s role.
• FCIC/NCIC Certified
• Certified Florida 911 Public Safety Tele-Communicator