Public Safety Dispatcher Lateral

Salary: $26.60-$37.24 Hourly

Position Summary:

The City of Tolleson is seeking qualified individuals interested in joining our team as a Public Safety Dispatcher (Lateral). The purpose of this position is to receive and process state, federal, and tribal emergency and non-emergency service calls; interviews callers and gathers details to determine needed resources; identifies and dispatches appropriate law enforcement and relays critical information using dispatch equipment; Processes and types complete and accurate caller information and disseminates it in both typewritten and verbal form; Monitors and maintains up-to-the-moment status of all emergency personnel; Receives and processes field requests from officers to run driver’s licenses, registrations, warrant checks, and criminal histories. Runs queries for wanted persons, vehicles, and property; Maintains records and files; Enters warrants in internal and external systems; and, Performs related work as assigned.

Requirements:

• High School Diploma or GED and two (2) years of working in a Police and/or Emergency dispatch center. Prior law enforcement dispatching experience preferred. Arizona Criminal Justice Information System Terminal Operator Certification – ACJIS TOC within one (1) year of hire required. Valid Arizona driver’s license upon hire.
• Bilingual (Spanish) highly desired. Prior experience with heavy telephone or emergency dispatching experience preferred. Minimum 35 wpm net typing. Prior experience using word processing and PC applications required.