Public Safety Dispatcher- Lateral

Banning, CA
Banning Police Department

Salary: $58,531.20 – $79,185.60 Annually

Position Summary:

Under general supervision, performs duties associated with receiving emergency and non-emergency calls for Police service and dispatching appropriate units to assist the public.

Essential Functions:

  • Undertakes and provides a variety of law enforcement radio-dispatch and information support services associated with assessing caller needs, dispatching law enforcement, medical and/or other public safety services required specific to the need identified.
  • Answers, identifies and prioritizes emergency and non-emergency calls and requests for service.
  • Assesses, analyzes, evaluates and processes emergency and/or routine requests for law enforcement, medical and/or related services/assistance.
  • Tracks location and availability of law enforcement and other service responders.
  • Monitors and maintains contact with situation and individuals involved.
  • Conducts regular and periodic checks regarding status of officers and others dispatched to calls.
  • Accesses a variety of local, state and/or national databases, researches information and responds to requests for data and information.
  • Updates and maintains a variety of files and records.
  • Logs calls and related information into electronic and/or manual recording systems.
  • Operates a computer to maintain information and data.
  • Performs other duties as assigned or required.

Requirements:

  • A high school diploma or GED AND one (1) year of customer service or secretarial experience.
  • Emergency services dispatching experience, or experience, paid or volunteered, in a law enforcement agency, or completion of a POST Dispatcher training course, or courses in Administration of Justice and/or Criminal Justice is PREFERRED.
  • Typing Qualification/Certification of 40 wpm must be attached to your application.
  • Must have and maintain a valid California Class C Driver’s License. Must be willing to work varying hours, rotating shifts and be willing to work weekends and holiday shifts. Must be able to pass a comprehensive background investigation including a polygraph exam and psychological evaluation.
  • Must have at the time of application, or be able to obtain within twelve (12) months from hire date and maintain, a State of California Police Officer Standards and Training (POST) Dispatcher Certificate.
  • Successful completion of a pre-employment background check and physical is required.