Public Safety Dispatcher – Lateral

Salary: $76,502.40 – $93,080.00 Annually

Position Summary:

The Communications Unit is comprised of a supervisor, 9 full-time, 2 job-share, 1 permanent part-time dispatcher positions. The Petaluma Police Department is a member of the Sonoma County consortium which uses a shared CAD/RMS system. Full Time Dispatchers typically work a 4/10 schedule (4 days per week/10 hours per day) or 4 days per week/3 twelve-hour days and 1 4-hour day depending on staffing levels.

Essential Functions:

• Receive 911 emergency and non-emergency calls for service; evaluate the nature of the emergency; enter information into computer terminals; determine appropriate response level, priority and type of resources required, dispatch police, fire, and medical personnel and equipment; update and monitor information related to the event.
• Monitor radio traffic and request for services, relay information and/or instructions to personnel, work with other agencies and coordinate mutual response radio traffic.
• Maintain records of calls for service using the computer aided dispatch system; maintain and access business and premise history files for emergency and other necessary contacts.
• Process and enter citations into the records management system and perform related clerical duties.
• Operate in-house and radio paging systems.
• Monitor closed-circuit security cameras.
• Assist citizens at the Police Station after business hours. Coordinate responses to after hour emergency calls for City services.
• May provide new employees with an orientation to City dispatch procedures and services.
• May be required to provide court testimony.
• Perform related duties as assigned.

Requirements:

• Equivalent to graduation from high school. Related college course work desirable
• One (1) year of experience in public safety and/or fire dispatching in a 911 center is required.