Public Safety Dispatcher II

Salary: $69,446.00 – $94,647.00 Annually

Position Summary:

Under close and general supervision, the Public Safety Dispatcher performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; performs a wide variety of specialized duties involved in emergency communications; and performs related duties as assigned.

Essential Functions:

• Receives emergency calls for police, fire, or other emergency services.
• Receives 9-1-1 calls, determines priority, and dispatches appropriate units via radio and Mobile Data Terminals in accordance with established procedures.
• Coordinates emergency incidents or calls for service, relaying information and assistance requests involving other public safety entities.
• Tracks and maintains current status of field units.
• Enters, updates, and retrieves information from local, state, and national databases relating to wanted or missing persons, stolen property, vehicle registration, stolen vehicles, etc.
• Receives incoming telephone and voice radio requests for non-emergency assistance; provides appropriate information and referrals.
• Provides Emergency Medical Dispatch (EMD) services to callers through an accredited system of telephone triage and pre-arrival instructions.

Requirements:

• Equivalent to the completion of the 12th grade; AND
• Two (2) years of full-time experience equivalent to a Public Safety Dispatcher I with the City of Rocklin.
• Possession of, or ability to obtain and maintain, a valid California Class C Driver License and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• Possession of a typing certification showing a net speed of 40 words per minute.
• A Peace Officer Standards and Training (POST) Professional Public Safety Dispatcher Basic Certificate is required
• An EMD certification is desirable.
• Must be willing to work emergencies as well as evenings, weekends, and holidays.