Public Safety Dispatcher (Entry-Level)

Salary: $87,796.80 – $118,476.80 Annually

Position Summary:

The San Bruno Police Department is recruiting for entry-level Public Safety Dispatchers.  Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This position operates on a 24-hour, 365 days per year basis, and may be assigned to either a day, swing, or graveyard shift on a regular, rotational basis that includes nights, weekends, and holidays.  Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality. Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions.  This position is integral in supporting the goals and objectives of the City and Police Department.  

Essential Functions:

• Receives and transmits emergency and non-emergency telephone and radio traffic.  

• Maintains and processes a variety of communications reports, records and radio logs.

• Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records.

• Responsible for various Record Management System (RMS) entries, some of these include but are not limited to citations, warrants, subpoenas.

• Responsible for accurate and timely entries into the California Law Enforcement Telecommunication System (CLETS), as well as, the National Crime Information Center (NCIC).

• Maintains a high level of confidentiality.

• Performs collateral duties including a variety of related clerical tasks:
  records entry, assisting in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions. 

• Performs related duties and responsibilities as assigned. 

Requirements:

• Must be able to pass an extensive background investigation.
• Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred.
• At least one (1) year of related work experience requiring alertness and independent judgment, but no previous public safety dispatch experience is required.
• Must possess and maintain a valid California Driver’s License, Class C with a good driving record.
• Typing certificate issued within the last year verifying minimum typing speed of thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered. Online typing certificate permitted with application; formal test will be administered to final candidate.
• Completion within the last year of the POST Entry Level Dispatcher Selection Test Battery with a preferred minimum score of 48 or above; or CritiCall Dispatch passing test results within a year of application date.
• Certificate must be submitted with application to be considered.