Public Safety Dispatcher

Buckeye, AZ
Buckeye Police Department

Salary: $55,307.20 – $82,950.40 Annually

Position Summary:

Under close supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, and gathers and relays critical information; complies with Police Department policies and procedures to assure the safety of officers and the public.

Essential Functions:

  • Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement in a concise manner; provides information and assistance to the public within scope of authority.
  • Provides detailed call information to officers as needed; maintains status and awareness of Police patrol unit locations; monitors message traffic and relays information to officers.
  • Enters emergency assistance calls into the computer aided dispatch (CAD) incident logs; inputs information into the ACJIS & NCIC computer system; maintains records and files.
  • Contacts other law enforcement agencies for additional information and resources as needed, and relays pertinent information regarding incidents.
  • Notifies key City of Buckeye personnel on critical incidents; follows all Department policies and procedures to assure that officer and public safety is the top priority.
  • Enters and verifies warrant information and confirms warrants for other agencies.
  • Performs inquiries and criminal history checks for officers through ACJIS & NCIC; sends inquiries to other agencies for warrant confirmations or general information.
  • Enters data for records and reports; processes forms and record files; queries system databases as requested.
  • Performs other duties as assigned or required.

Requirements:

  • High School diploma or GED equivalent.
  • One (1) year experience as a public safety dispatcher in a law enforcement agency and one (1) year of clerical and computer experience.