Police Services Dispatcher

Salary: $82,500.00 – $100,272.00 Annually

Position Summary:
Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment.
Essential Functions:

• Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services
• Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed
• Dispatches emergency units on the computer aided dispatch
• Maintains contact with all units on assignment to determine status and location
• Provides assistance and explains response procedures
• May coordinate with state, county and other local agencies to provide information and coordinate call responses
• Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office
• Inputs data into calls for service for police response
• Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System
• Tests communications equipment and reports malfunctions
• Performs other functions as assigned

Requirements:

• One year of clerical or other work experience involving public contact.
• Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities.
• Lateral Applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years.
• Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate.
• Additionally, applicants should have the knowledge and abilities listed below