Police Service Officer (Traffic Division)

Santa Ana, CO
Santa Ana Police Department

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community.

Under general supervision, performs responsible public contact and other police functions not requiring sworn authority.

Currently two (2) vacancies in the Traffic Division of the Police Department.

$58,872.00 – $71,556.00 Annually

11/17/2019 11:59 PM Pacific


• At a public counter, via electronic means, over the phone and in the field, receives and responds to citizen inquiries and requests for police service regarding criminal and civil problems or miscellaneous incidents requiring some type of police action.
• Routinely prepares crime, incident and miscellaneous police reports. Performs a variety of duties to enforce specific sections of the California Vehicle Code and the City of Santa Ana Municipal Code; patrols City to enforce parking codes and regulations by issuing warnings or citations as applicable; has vehicles towed as required; advises the general public on laws and regulations affecting parking.
• Provides traffic control including at potentially hazardous situations, traffic accidents, crime scenes, fires, funerals, special events, during power outages and weather related incidents. Responds to traffic accidents, secures area, conducts investigations and writes police reports. Performs vehicle checks to determine if vehicle equipment violations have been corrected.
• Provides liaison with Neighborhood Watch groups on matters related to safety and the prevention of crime. Coordinates both large and small scale law enforcement related community engagement events such as National Night Out and Pedestrian/Bicycle Rodeos.
• Compiles statistical data and writes articles for newsletters and other publications ultimately providing for their distribution. Coordinates and participates in public presentations to community groups. Prepares and maintains various records, statistical summaries and logs.
• Develops and conducts crime prevention educational programs targeting residences, business establishments and schools. Conducts security inspections and recommends security improvements. Reviews construction plans and inspects building sites for compliance with City building security ordinances.
• Assists in and performs investigations. Monitors pawn shop activities by collecting and processing pawn slips. Serves as court liaison for criminal prosecutions. Represents the Police Department in inter and intra agency settings. Trains and assists in guiding the activities of lower-level personnel. Performs other functions as assigned in any division of the Police Department.


Minimum Qualifications
One year of extensive public contact experience requiring tact and discretion in dealing with others and graduation from high school or possession of a G.E.D. equivalent; or any combination of education and experience which provides the knowledge, skills and abilities listed below:

Knowledge of: the organization and operation of a municipal police department and of the community services provided by other public and private agencies; various criminal and vehicle codes and of departmental rules, regulations, policies and procedures relevant to the classification. Working knowledge of building security devices, strategies and the City's building security ordinance. Understanding of Community Oriented Policing principals and concepts.
Skill in: Personal computer operation; MS Office Suite (Word, Excel, PowerPoint, Access, and Outlook).
Ability to: develop and deliver oral presentations to single individuals as well as large groups; write clear, concise and legible police reports in an appropriate format and to author newsletters, correspondence, and other written/electronic documents; analyze criminal activity data and identify trends, aggravating circumstances, possible suspects, etc.; take charge in crisis situations, such as traffic accidents, and respond appropriately by requesting medical or other assistance, administering first aid and preserving the scene; establish and maintain effective working relationships with other individuals such as City representatives, neighborhood leaders, business owners, District Attorney employees and co-workers. Lift and carry objects weighing up to 25 lbs.

Possession and retention of a valid California Class C Driver's license is a condition of employment. Ability to work all shifts including nights, holidays and weekends. Must pass a police polygraph examination.

Bilingual fluency in English and one of the following languages is highly desirable: Spanish, Vietnamese, Korean, Cambodian, Samoan and Hmong.