Police Dispatcher

San Antonio, TX
Trinity University

Salary: $17.00-$21.17

Position Summary:

Manages service calls and emergency police response in an accurate and efficient manner. Maintains activity log and other emergency response notification systems. Operates the Texas Law Enforcement Telecommunications System in accordance with the Texas Crime Information Center (TCIC) and the National Crime Information Center (NCIC) console; a computer aided mobile dispatch system, and 700/800 interoperable radio console. Provides excellent communication skills with both internal and external members of the university community.

Essential Functions:

  • Answers all incoming general and emergency telephone calls for assistance and information and exercises good judgment in providing for the safety and welfare of students, employees, visitors and Trinity University property.
  • Documents all information into the dispatch computer daily activity log and file all updated information into related binders including BOLO’s, CTW’s etc.
  • Monitors door alarms, fire alarms and video surveillance systems and activates emergency notification systems to include text, email, external speakers, etc.
  • Analyzes situations, gathers information quickly and accurately, and dispatches patrol officers promptly.
  • Communicates with other police, fire and ambulance agencies.
  • Operates the Texas Law Enforcement Telecommunications System in accordance with the Texas Crime Information Center (TCIC) and National Crime Information Center (NCIC) policies and procedures.
  • Performs clerical duties, detailed record keeping, and maintains activity log and other emergency response notification systems.

Requirements:

  • High School Diploma or GED.
  • No previous experience
  • Must possess a valid Texas Driver’s License and have a good driving history. May not have more than two moving violations in a three-year period.
  • Must possess TCIC/NCIC Certification & TCOLE Telecommunications Operator License within 12 months of hire.
  • All jobs require a current Criminal Background Check (CBC).
  • Must pass physical and psychological exams and a background investigation.
  • Able to work rotating shifts, holidays and overtime.

Preferred Requirements:

  • Associate’s degree or equivalent from two-year college or technical school in law enforcement or degree requirements currently being completed.
  • One year of work experience with heavy public contact, interaction and/or police dispatching experience.
  • TCOLE Telecommunications Operator Intermediate, Advance or Master TCOLE Telecommunications Operator License.

https://trinity.wd1.myworkdayjobs.com/en-US/Trinity_University/job/Trinity-University-Campus/Police-Dispatcher_JR101354