Police Dispatcher
Salary: $19.54/Hourly
Position Summary:
The Police Dispatcher provides telephone and radio dispatching services to inform and direct campus police patrol units to incidents requiring their attention; provides information to students, staff, faculty and the public. This position receives; relays and records police alarms, intradepartmental calls, calls for service, non-emergency and emergency calls.
Essential Functions:
- Monitors security radio and telephone network and perform dispatcher duties for security operations.
- Maintains log of security shift activities, accept requests for assistance and complaints by telephone.
- Receives, relays, and records police alarms, other messages, and signals coming in over the police communication system; enters information into Computer Aided Dispatch and Records Management System (ARMS).
- Broadcasts orders to police patrol units to investigate complaints or incidents and relays instructions and/or questions.
- Receives, transmits and otherwise operates various communication devices and computerized information system, to include the Surveillance VMS system.
- Maintains current frequency modulation checks for all cars and periodically checks to measure frequency modulation deviations of transmitters.
- Monitors the CCTV system observing behavior and activity that is disruptive, destructive, or criminal in nature and initiates appropriate responses.
- Transmits Call Letters of UTHSC Police to maintain FCC compliance.
- Performs other duties as assigned
Requirements:
- High school diploma or GED.
- Six (6) months of experience with heavy emphasis in multitasking and the ability to handle multi-line telephones; six (6) months security or police dispatch experience; basic computer knowledge.
- Must meet POST requirements in order to obtain query certification from the Tennessee Bureau of Investigations (TBI) to be able to operate the National Crime Information Center (NCIC system).
- Must be proficient within 30 days of hire in operating Judicial System Support/Jail and Maintenance System (JSS/JMS) systems.
- Ability to effectively operate the Rave Guardian Alert system when circumstances exist.
- Must obtain NCIS (Query Ties) Certification within six (6) months of hire.