Police Communications Operator

Baltimore, MD
University of Maryland Baltimore County

Salary: $38,732.

Open Until Filled

Position Summary:

The Police Communications Operator (PCO) handles emergency and non-emergency communications and greets the public at the Police Station.

Essential Functions:

  • Operating two-way radio, telecommunications and University Alarm System.
  • Operating Computer Aided Dispatch (CAD) System.
  • Receiving and recording information regarding emergencies, complaints, requests for service, assistance and general information.
  • Dispatching officers to emergencies and other requests for services.
  • Monitoring campus security cameras.
  • Greeting the public entering the Police Station.
  • Obtain and maintain METERS/NCIC CN1 Certification.
  • Performing other duties as assigned.


  • High School Diploma or GED.
  • Two years of clerical or other related experience.
  • Ability to type accurately required.
  • Must obtain METERS/NCIC CN1 Certification during the first three months of employment.

Preferred Requirements:

  • Dispatch experience.
  • METERS/NCIC experience.
  • Computer Aided Dispatch (CAD) System experience.
  • Clerical or other data entry related experience.