Police Communications Operator

Baltimore, MD
Coppin State University

Salary: $21.75 Hourly

Closing Date: 04-07-2025

Position Summary:

Under general supervision, performs police communications and related clerical work in a central communications center.

Essential Functions:

  • Operates emergency telephones, two-way radios, teletype, telecommunications and computer terminal equipment, closed circuit televisions, remote control cameras, alarm and security systems.
  • Answers emergency telephone lines. Monitors and maintains radio communications.
  • Receives and records information and requests related to police services. Dispatches police officers. Notifies command, supervisory, and administrative personnel about incidents.
  • Transmits and receives telephonic communications with the surrounding local jurisdictions.
  • Operates specialized communications networking equipment and computer terminals. Accesses restricted law enforcement networks.
  • Obtains, inputs, and receives data related to police activities such as criminal history, warrants, and vehicle registration.
  • Monitors radio frequencies and transmissions of the Allied Law Enforcement Agencies, National Weather Service, and Maryland Civil Defense.
  • Relays information from field officers requesting back up and support services such as crime lab technicians, K-9-unit, emergency medical services, rescue, and fire equipment.
  • Maintains manual and computerized logs and prepares complaint control cards and reports.
  • Monitors safety and security systems, reports malfunctions as appropriate, and dispatches appropriate personnel to alarm site.

Requirements:

  • High School Diploma or GED.
  • Two years clerical or other related experience.