Police Communications Officer

Salary: $18.10/hr.

Position Summary:

As a Police Communication Officer, you’ll handle both routine and emergency radio, telephone, and 911 calls, ensuring every call is routed efficiently and effectively.

This role isn’t just a job—it’s a career path that leads to specialization in Police Communications, with exciting opportunities for advancement within our department. If you’re looking for a challenging and rewarding position where every day is different, we want to hear from you!

Essential Functions:

• Successful completion of the 16 week Communications Officer Training Program, which includes Texas Penal Code, Traffic Code, the use of telecommunications equipment, and the use of a Computer Aided Dispatch system
• Familiarization with the University and Departmental policies, and TLETS/NLETS and TCIC/NCIC operations and policies
• Operates data terminals for the National Crime Information Center and Texas Law Enforcement Telecommunications Systems for the University Police Department
• Receives incoming telephone calls from the general public, disseminates information for emergency personnel, and monitors telecommunications equipment
• Familiarization with the geography of Texas A&M University (i.e. buildings, streets, major departments and University Personnel)
• Monitors and responds to activation of alarm systems by coordinating with all appropriate agencies and personnel and performs other duties as assigned

Requirements:

• You must be already certified or able to obtain a Texas Commission on Law Enforcement (TCOLE) Telecommunicators License.
• You may be required to work weekends, holidays and hours other than Monday through Friday, 8 am to 5 pm.
• You must be able to type a minimum of 45 word per minute.
• Must have a State of Texas class ‘C’ vehicle operator’s license or ability to obtain within 30 days of employment
• Applicant must successfully pass psychological evaluation, drug screen, and complete background investigation to include, but not limited to driving history, criminal background, and credit history
• Flexibility to work rotating shifts and holidays
• Ability to work under stress
• Ability to comprehend technical aspects of communications equipment
• Applicants must pass a typing test with a score of 45 words per minute
• Applicants must also pass a Critical Multitasking Dispatch Test

Preferred Requirements:

• Bachelor’s degree.
• Previous experience as a dispatcher in law enforcement