Police Communications Dispatcher (20689278)

Salary: $67,794.00-$82,426.00 Annually

Position Summary:

Under general supervision, receives and processes routine and emergency calls; dispatches police; enters, retrieves, and uses data from various automated law enforcement information systems; coordinates with and transfers calls to other emergency service providers as appropriate; performs a variety of clerical and technical duties in support of the Department’s operations; learns applicable policies, procedures, and work methods associated with assigned duties; performs other related duties as required.

Essential Functions:

• Receives and processes routine and emergency calls and alarms.
• Dispatches police personnel.
• Provides pre-arrival information.
• Enters, retrieves, and uses data from various automated law enforcement information systems, including the computer aided dispatch system (CAD), radio dispatching consoles, and related equipment.
• Coordinates with other emergency service providers as appropriate.
• Assists in the training of less experienced personnel when acting as Communications training officer.
• Receives and enters calls for service in CAD; determines call priority and dispatches and monitors the status of field units.
• Receives and transfers medical and fire calls; interprets level of service needed through information obtained from field officers or citizens.

Requirements:

• Possession of a High School diploma or equivalency such as a general education degree (GED) or High School Equivalency certificate and one (1) to three (3) months related experience and/or training; or the equivalent combination of education and experience.
• Possession of a valid California Driver’s license.
• Satisfactorily complete the Public Safety Dispatchers Basic Course as required by P.O.S.T. within 12 months of appointment.