Entry-Level and Lateral Police Dispatcher (BPOA)

Salary: $81,409.54 – $99,087.46 Annually

Closing Date: 4/30/2025

Essential Functions:

1. Receives and prioritizes incoming 911 emergency and non-emergency telephone calls.

2. Operates radio to dispatch patrol units and other police personnel to crime scenes and other transit system emergencies and incidents.

3. Operates computer terminal to access a variety of police information.

4. Provides radio assistance and information to Police Officers.

5. Coordinates emergency response with other law enforcement agencies and emergency services.

6. Maintains service records and logs other computerized information.

7. Coordinates activities with those of central control for emergency train intercepts, power turn off and other revenue vehicle system emergencies.

8. Provides police-related telephone information to District patrons; answers telephone inquiries from other law enforcement agencies.

9. Notifies outside law enforcement agencies of crime and emergency incidents within their jurisdiction; assists in processing police warrants.

10. Provides records assistance to the Police Department’s property and traffic units; monitors District system alarm calls and coordinates response.

11. Performs a variety of clerical duties, including typing on computer keyboard to input and retrieve automated internal records and local, state, and national criminal information.

Requirements:

• Possession of a high school diploma, GED or recognized equivalent.
• One (1) year (full-time equivalent) verifiable experience in a position requiring extensive public contact, communication skills and effective interpersonal relationships. Previous experience with computer terminals and safety dispatching is desirable.
• Must be able to successfully pass a detailed background investigation prior to appointment.
• Must be able to work various shifts, weekends, holidays, and overtime.
• Must type at 40 net wpm with no more than ten (10) errors.
• Must be able to move quickly from one workstation to another and perform any combination of duties or other related tasks at the same time.