Emergency Services Dispatcher II – Lateral

Fresno, CA
Fresno Police Department

Salary: $66,228.00 – $79,512.00 Annually

Closing Date: 12/31/2025

Essential Functions:

  • Answers emergency calls for police, fire, and/or emergency medical service; elicits necessary information about the incident and enters it simultaneously into the computer via a CRT terminal.
  • Determines appropriate priority and response to calls according to established policy, procedures, and codes; dispatches public safety personnel and equipment using CAD, radio systems, and peripheral equipment.
  • Receives and transmits coded messages to and from police and fire personnel and field units.
  • Advises callers of police and fire procedures, if no emergency response is required.
  • Maintains computer records of communications traffic.
  • Inputs driver’s license, vehicle registration, wants and warrants and other miscellaneous queries through the CAD system to CLETS and NCIC to provide information to officers.
  • Performs other duties as assigned.

Requirements:

  • Possession of a HS Diploma or equivalent GED completion
  • Two-years of experience equivalent to that gained as an Emergency Services Dispatcher II with the City of Fresno, which included operation of a multi-channel Computer-Assisted Dispatch (CAD) system console and related equipment to dispatch public safety units; must type a net rate of 40 words per minute on a computer keyboard.
  • Applicants that meet the minimum qualifications must read and sign an Applicant Statement.