Emergency Services Dispatcher I/II

Salary: $5,993.00 – $7,469.00 Monthly

Position Summary:

The City of Turlock is accepting applications for the position of Emergency Services Dispatcher I/II. Under general supervision, the Emergency Services Dispatcher I/II will perform 9-1-1 call taking and dispatch duties for the City of Turlock Police and Fire Departments; to receive and dispatch incoming calls from external and internal customers, to operate the Department of Justice automated files to include national inquiries and input, to triage and prioritize the calls for service from the public in order to dispatch appropriate personnel; to perform clerical duties assigned to Communications to include but not limited to data entry, document processing, warrant processing, etc.

Essential Functions:

• Respond to and screen incoming telephone calls on 9-1-1 and miscellaneous phone lines in Communications
• Dispatch appropriate personnel on calls received for police and fire
• Operate the computer aided dispatch system (CAD) keeping track of all related events and times
• Supply information to the public as needed
• Operate the touch screen city wide radio system
• Patch radio channels on multi agency/department involved incidents
• Inquire and input data into the California Department of Justice CLETS System
• Maintain confidentiality of information obtained
• Compile DVD reports for court on calls for service as subpoenaed
• Testify in court on calls received and handled while on duty
• Perform a variety of related clerical work in the Communications Center
• Process criminal warrants for service
• Abstract and maintain records on warrants served

Requirements:

• Be a high school graduate from a United States public or private high school.
• Or pass the General Education Development Test indicating high school graduation level
• Or pass the California High School Proficiency Examination.
• A two (2) year, four (4) year, or advanced degree from an accredited college or university is preferred.
• Twelve (12) months experience as a dispatcher for a law enforcement or fire agency.
• Possession of a valid California driver’s license (minimum class C) at the time of application, to be maintained as a condition of continued employment. Typing certificate with a typing speed of thirty-five (35) words per minute net corrected
• P.O.S.T. Basic Dispatcher Certificate.