Emergency Dispatcher II – LATERAL TRANSFERS ONLY

Modesto, CA
Stanislaus County Sheriff

Salary: $68,806.40 – $83,616.00 Annually.

Position Summary:

This position is for lateral transfers only. The Emergency Dispatcher II is a journey level position within the dispatcher series. A candidate for this position must be able to competently perform the duties associated with dispatching for another Law Enforcement or Fire Agency. This position is expected to be fully trained and to possess the skills, knowledge and abilities necessary in the operations of the 9-1-1 emergency telephone system and the computer dispatching system. Emergency Dispatch provides twenty-four hours a day, seven days a week public safety emergency dispatch service, and is the focal point for the 911 telephone system. Shifts are day, evening and nights, rotating every four months. The 12-hour work schedule consists of working a three-day work period followed by a three-day regular day off period. This position is subject to shift, weekend, overtime, mandate, and on-call assignments. Performs related duties as assigned.

Essential Functions:

  • Receive complaints and requests for assistance at the 9-1-1 Emergency Communications Dispatch Center;
  • Procure accurate and timely information needed to classify and dispatch user agencies;
  • Classify complaint types and enter data into the computer aided dispatch system;
  • Determine appropriate response and course of action in accordance with established policy, procedures and codes;
  • Dispatch user agency mobile unit by phone, fixed, or mobile radio communications equipment;
  • Relay calls and information to other appropriate agencies in or out of the Stanislaus County 9-1-1 system;
  • Act as a trainer at an assigned position;
  • Monitor radio channel(s); and
  • Receive and Coordinate requests and responses for member agencies.

Requirements:

  • Graduation from high school or possession of the high school level General Education Development (GED) Certificate; AND
  • Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above. An example is one year dispatching experience in a computer-aided public safety dispatch center; AND
  • Typing certificate, within four years, of 35 wpm (net corrected) from any temporary agency or comparable institution. The certificate must be a three to five minute timed test; AND
  • All offers of employment will be contingent upon individuals passing an extensive background investigation required by the Department of Justice because of computer access to confidential criminal information.
  • Possess a POST Basic or APCO Basic Telecommunicator Certification.