Emergency Dispatcher/Clerk I

Scotts Valley, CA
Scotts Valley Police Department

Salary: $60,012.00 – $80,424.00 Annually

Position Summary:

Under general supervision of the Services Supervisor or the Administrative Services Commander, to perform emergency and non-emergency radio dispatching. Operate a 9-1-1 primary public safety answering point, receive and appropriately act upon all 9-1-1 emergency calls. Answer and appropriately dispatch or route incoming telephone calls. Assist in the operation and maintenance of all automated and manual police record keeping systems within the Scotts Valley Police Department. Performs reception duties at public counter, provide clerical support for all divisions of the Police department via word processing, typing, etc, and perform related duties as assigned.

Essential Functions:

  • This non-sworn position is a full time entry level Emergency Dispatcher/Clerk I. Incumbents rotate through various shift assignments and are expected to be able to perform the full range of duties required of the class. Incumbents work rotating shift schedules which include nights, weekends and holidays to assure a 24 hour, seven day per week operation. This class is dis­tinguished from the classes of Emergency Dispatcher/Clerk II, Emergency Dispatcher/Clerk III, Services Supervisor and Administrative Services Commander by the absence of ongoing supervisory or administrative responsibilities, and by the absence of duties unique to the other classes.
  • The EDCI receives general direction from the EDCIII, EDCII and Services Supervisor, or in the absence of the preceding, the on-duty supervisor.
  • The EDCI exercises lead direction, trains and monitors the work of EDCI Trainees and Volunteers to accomplish specific training needs and projects as assigned.

Requirements:

  • Proof at time of application that candidate will be at least 18 years of age at time of employ­ment.
  • High School diploma or GED/equivalent.
  • Valid California motor vehicle operators license (Class C/Class 3).
  • Some general office experience, preferably with a law enforcement agency.
  • Accurate typing/keyboard skill of 45 words per minute.
  • Must be a citizen of the United States or a permanent resident alien who has applied for citi­zenship one year prior to application for employment, in accordance with Section 1031.5 of the Government Code.
  • Must reside within a 60 minute drive to 1 Civic Center Drive, Scotts Valley, CA. or be willing to relocate within a time limit as set by the Chief of Police of Scotts Valley.