Emergency Communications Dispatcher II
Salary: $6,478.16 – $8,847.97 Monthly
Closing Date: 12/31/2025
Position Summary:
The Department has a 24-seat primary center as well as remote location with 12 seats. The Department utilizes a modern enterprise-grade computer-aided dispatch system, NG9-1-1 capable call handling platform, and a P25 trunked radio system. Communications Dispatcher II’s, under general supervision, dispatch public safety personnel and equipment for law and fire agencies. All dispatchers answer 9-1-1 and non-emergency calls. This is the journey level class in the Emergency Communications Dispatcher series.
Essential Functions:
- Receives and dispatches routine and emergency radio communications from/to Sheriff’s patrol units and from other law enforcement, public safety, private and governmental agencies.
- Operates an electronic telephone console, receives emergency calls, and provides information to the public.
- Monitors several public safety channels listening for emergencies where coordination efforts of two or more public safety agencies is required.
- Prepares and maintains accurate records and logs of all radio transmissions and telephone calls, mostly via computer keyboard entry.
- Operates a computer inquiry terminal to obtain information on persons and vehicles through related data base systems.
- Acts as coordinator in dispatching personnel and equipment to emergencies.
Requirements:
- Approximately one year of experience performing duties comparable to the position of Communications Dispatcher I in Monterey County.
- Be willing and available to work all shifts, nights, weekends, holidays and overtime.
- Possess a valid Class C Drivers’ License or be able to provide suitable transportation that is approved by the hiring authority.
- Successfully complete and pass a background investigation including psychological and medical evaluation.
- Ability to remain seated for long periods of time. Up to twelve hours per day at a console working at a computer terminal.