Dispatcher – Sheriff’s Office

Warsaw, IN
Kosciusko County Sheriff's Office

Salary: $23.95 – ($24.43 after 1 year).

Essential Functions:

  • Receive all emergency-related calls, gather a maximum amount of information in a minimum amount of time, determine appropriate response and dispatch Police, Fire, EMS and/or other local emergency personnel accordingly.
  • Receive incoming non-emergency/information-related calls, determine nature of call, respond to inquiries, route caller to appropriate individual/department, take messages and/or forward calls to voicemail.
  • Enter all emergency and non-emergency dispatch data and shift activities in designated software program as required.
  • Receive and transmit computer teletypes pertaining to, but not limited to, criminal histories, driver’s licenses, vehicle registrations, protective orders, gun permits, runaways, wanted and missing persons, and stolen property and vehicles.
  • Verify, enter and maintain accurate IDAC/NCIC information for the Department and other law enforcement agencies, researching and retrieving information as requested.
  • Provide medical instructions as needed and utilize mapping to provide directions.
  • Page Hospice, Red Cross, Hazmat and/or SWAT as situations demand. Contact Public Works, utilities, and wrecker services as necessary.
  • Periodically attend training programs for certification/re-certification in specialized areas as required.
  • May conduct training for new personnel as needed.
  • Perform related duties as assigned.

Requirements:

  • High school diploma/GED.
  • Possession of or ability to obtain and maintain possession of all required certifications, including, but not limited to, First Responder/CPR, IDAC/NCIC, and Emergency Medical Dispatch.
  • Ability to meet all employer and department hiring and retention requirements, including passage of a drug screen.
  • Working knowledge of and ability to make practical application of standard practices, procedures, rules and regulations of the Department and ability to take authoritative action as situations demand.
  • Working knowledge of local geographical area and ability to read maps, use emergency code terminology, and quickly, clearly and calmly respond during stressful situations.
  • Working knowledge of standard English grammar, spelling and punctuation, and ability to condense large amounts of information into coherent typed remarks.
  • Practical knowledge of area law enforcement, EMS and fire demands, and ability to effectively perform essential duties of the position without posing a direct threat to the health and safety of self and other individuals in the workplace.
  • Ability to type with speed and accuracy and properly operate a variety of standard office equipment, including various computers, printer, E-911 system, two-way radio, computerized telephone system, paging system, fax machine, shredder and copier.
  • Ability to effectively communicate orally and in writing with co-workers, other City/County departments, Police, Fire, emergency services, public safety departments/agencies, Hospice, Welfare, wrecker services, and members of the public, including being sensitive to professional ethics, gender, cultural diversities, and disabilities.
  • Ability to speak clearly and distinctly, hear and be heard and understood when communicating in person, by radio, or by telephone.
  • Ability to work irregular and/or extended hours, evenings and weekends as scheduled.