Dispatcher/Jailer

Signal Hill, CA
Signal Hill Police Department

Salary: $63,867.42 – $81,513.83 Annually

Position Summary:
Under general supervision, receives incoming calls for emergency and non-emergency assistance and dispatches necessary units; maintains custody, control, and safekeeping of all inmates detained in the City jail; and performs a variety of general support duties related to communication and records activities.
Essential Functions:

  • Receives emergency calls from the public requesting police and other emergency service; determines nature and location of emergency; prioritizes calls and dispatches police or other emergency units as necessary according to established procedures.
  • Maintains contact with all units on assignment; maintains status and location of police field units.
  • Simultaneously receive, respond and document information from multiple sources while maintaining accuracy in order to relay information with accuracy to responding personnel.
  • Coordinates emergency calls and relays information and assistance requests involving other public safety agencies.
  • Operates a computer aided dispatch (CAD) system to send units in response to emergency calls and other public service needs.
  • Enters, updates and retrieves information from computer networks relating to wanted persons, stolen property, vehicle registration and other information.
  • Performs a variety of record keeping, filing, indexing and other general clerical duties related to communication and records activities; responds to requests for assistance and general questions at the counter.
  • Maintains custody, control and safekeeping of inmates detained in City jail, including booking of arrested persons, performing searches, taking inventory of prisoner’s property, fingerprinting and administering breath tests, where applicable; monitors the activities of prisoners in City detention facilities and transports inmates; provides daily care of prisoners.
  • Maintains and enforces custodial facility regulations of the jail.
  • Learns and develops an understanding of applicable policies, procedures, and work methods associated with assigned duties; uses law enforcement terminology and cites Code sections by number.
  • Assists officers in program functions assigned, including but limited to community events such as Neighborhood Watch, Too Good For Drugs, and similar activities.

Requirements:

  • High school diploma or GED equivalent.
  • One (1) year of public contact experience with clerical/administrative support experience.
  • Valid Class C California driver’s license, acceptable driving record, and evidence of insurance.
  • Typing certificate – 5-minute timed noting a net typing speed (after errors) of 35 WPM or more.
  • No felony convictions.
  • Successfully complete CA P.O.S.T. certified dispatch training, the Core Correctional Officers Course (jail school), and CPR certification during the initial 12 months; and pass the 18-month probation period.
  • One (1) year recent, paid, full-time experience or equivalent part-time experience performing Dispatcher and/or Jailer duties for a law enforcement agency.