Dispatcher/Jailer (Lateral)

Lodi, CA
Lodi Police Department

Salary: $69,681.42 – $84,698.14 Annually

Position Summary:
Under general direction, receives 9-1-1 police, fire and medical emergency calls, answers non-emergency calls for public safety and other City departments using independent judgment in often sensitive situations; performs a variety of non-sworn office duties in support of law enforcement activities; assumes responsibility for the processing and handling of prisoners.
Essential Functions:

  • Under general direction, receives 9-1-1 police, fire and medical emergency calls, answers non-emergency calls for public safety and other City departments using independent judgment in often sensitive situations;
  • Performs a variety of non-sworn office duties in support of law enforcement activities.
  • Answers emergency and non-emergency telephones and conducts interviews with callers to determine the nature of call, priority and appropriate response and/or action and dispatches police, fire or other emergency units as necessary and in accordance with established guidelines;
  • Maintains contact with all units on assignment; maintains status and location of police field units; coordinates emergency calls and relays information and assistance requests involving other public safety agencies;
  • Enters, updates and retrieves information from computer networks relating to wanted persons, stolen property, vehicle registration and other information; answers all incoming phone calls; screen calls and routes as appropriate; waits on public;
  • Processes and handles prisoners including, but not limited to: the booking of arrested persons; performing searches; taking inventory of prisoner’s property; fingerprinting; monitors the activities of prisoners in City detention facilities; provides daily care of prisoners including feeding and medicating; maintains and enforces custodial facility regulations of the jail;
  • Provide a variety of staff and administrative assistance related to the dispatch center; work with supervisory and management staff to resolve issues related to dispatch; perform special projects as assigned including research and scheduling training opportunities and developing dispatch related policies and procedures;
  • Perform other duties related to the operation of the department and the City including additional duties that enable the department and City to meet the diverse needs of its community.

Requirements:

  • Equivalent to the completion of high school.
  • One year of public safety dispatching experience or two years of general clerical experience involving public contact with emphasis on customer service.