Dispatcher
Position Summary:
Reporting to the Operations Manager, the Public Safety Dispatcher is responsible for the day-to-day communications function of the Emergency Operations and Communications Center for the Oakland Campus. The Dispatcher will be responsible for answering all calls for service as well as the dispatching of officers to these calls. The Dispatcher may also be responsible for monitoring the public safety walk-in center during non-business hours or as needed.
Essential Functions:
• Receive emergency and non-emergency telephone calls
• Determine the nature, location, and priority of requests and dispatch appropriate resources in accordance with established procedure
• Enter, update, and retrieve information from a variety of computer systems
• Disseminate mass emergency notification alerts when necessary
• Monitor radio traffic, security alarms, fire alarms, and video security cameras
• Provide referral services and victim resources
• Research, collect, analyze, document, and disseminate public safety intelligence
• Undergo initial training and maintain knowledge through continuing education
• Monitor the 24/7 public safety walk-in center and dispatch officers as needed for walk-in reports
Requirements:
- High School Diploma or GED equivalent
- One or more years of relevant experience
- A valid U.S. Driver’s License
- Candidates must pass a criminal background check
- Candidates will be subject to a drug test and psychological exam
- Must currently possess, or must achieve within first three months; CPR (BLS/HCP) certification
- Upon hire, dispatchers may be required to successfully complete department mandated professional development trainings related to dispatching, communication, and public safety responsibilities