Community Service Official I

Salary: $52,672.00 Annually

Position Summary:

Under general supervision, learns to perform a full range of entry-level to high-level administrative, technical, investigative, and specialty work in support of the Police Department’s Traffic Division. Responsibilities include, but are not limited to, planning and coordinating the day-to-day operations, activities, and special projects/assignments of Community Services, compliance operations related to State and local ordinances and laws, and overseeing community outreach program services related to various community services in support of assigned divisions. Incumbents perform a variety of complex and responsible administrative support and project management; may work overtime, standby, during weekends, holidays, shifts, and call-back assignments; may work events, and may perform other related duties as required and assigned by the Traffic Division Supervisor or designee.

Essential Functions:

• Knowledge of techniques, principles, and procedures for planning, scheduling, assigning, evaluating, and monitoring daily activities and operations of community services, activities, and public safety fieldwork; reports to the Traffic Supervisor or assigned department head.
• Participates in various law enforcement activities, including appearing in court for criminal and civil matters.
• Operates department computer equipment to review records, inquire about activities and programs, and input data.
• Enforces violations of City Code and State law related to parking.
• Responds to traffic-related and mission-specific, designated by supervisor, calls for services.
• Assist with traffic control efforts throughout the City to assist sworn police personnel.
• Assist with traffic control efforts during tactical and EOD events.
• Respond to assist the Midland Fire Department with traffic control efforts on related fire calls for services.
• Assist with traffic control escorts throughout the City.
• Assist MPD Commercial Vehicle Enforcement personnel with oversized load escorts and CVE inspections.
• Works irregular hours, including weekends, holidays, and extended hours in emergencies, disasters, or other situations influenced by workload, staffing, or equipment-related repair problems.
• Must be able to communicate clearly under what, at times, could be highly stressful situations.
• Interacts and works with citizens regarding existing and potential law enforcement and crime prevention concerns and responds to requests and inquiries from the general public.
• Performs other duties as assigned.

Requirements:

• Six months of administrative and technical experience preferred, and a high school diploma or equivalent.
• Specialized coursework in public administration, public safety, or a related field is highly desirable.