Communications Officer

Salary: $21.08/hr

Position Summary:

The Communications Officer is responsible for receiving and dispatching emergency and non-emergency calls for service, ensuring effective communication between the public and law enforcement personnel. This role involves operating various communication systems, handling stressful situations with professionalism, and maintaining accurate records of all calls and responses. The Communications Officer must demonstrate strong multitasking abilities, attention to detail, and a commitment to public safety. The ideal candidate will be dependable, punctual, and possess excellent public relations and computer skills. This position requires shift work, including nights, weekends, and holidays.

Essential Functions:

• Ability to interpret and make decisions based on observation, information and protocol.
• Ability to control emotions and reactions during stressful situations.
• Ability to maintain high ethical standards, confidentiality, and morality while on or off duty.
• Ability to perform all duties as required or requested according to the El Reno Police

Requirements:

• Must be at least 21 years of age
• Must have a High School Diploma or equivalent
• Must pass background investigation
• No Domestic Violence convictions
• No convictions for crimes of moral turpitude No pending criminal charges
• Must not have a conviction for a Felony Crime
• Must not be a present or recent user of controlled substance without a prescription
• Must not have a DUI, DWI or reckless driving violation within the last five (5) years
• Highly principled ethics and moral character
• Sound judgment and ability to think quickly
• A true desire to serve all members of society
• One year in dealing with the public and/or providing customer service
• Dispatch or related experience Valid Oklahoma Class D Driver’s License
• Good driving record over the past three years
• Must be proficient with basic computer equipment
• Type 35 words per minute corrected
• Typical work 7 days on / 7 days off / 12-hour shifts, 84 hours/every two weeks.
• Must complete the Minnesota Multiphasic Personality Inventory test (MMPI).
• Must be able to pass a polygraph.
• Must be able to pass CritiCall testing.
• Must be able to pass Medical Emergency Dispatch (EMD) certification within one year.
• Must be able to pass the Oklahoma Jail Standard testing.
• Must be able to pass and maintain Oklahoma Law Enforcement Telecommunication Terminal Operator
• Must be able to pass and maintain Cardiopulmonary Resuscitation (CPR Certifications).
• Must complete and pass an aptitude test
• Must pass a medical evaluation (Physical)