Communications Dispatcher (entry-level)

Salary: $6,981.87 – $9,134.67 Monthly

Position Summary:

The Park District is currently recruiting for entry-level Communications Dispatchers to work at our Public Safety HQ located in Castro Valley, CA. The hiring pools established from this recruitment will be used to fill the current vacancies and additional vacancies that may occur during the one-year life of the hiring pools.

Under supervision, you’ll perform a wide variety of dispatch and routine, non-hazardous law enforcement functions in a non-sworn capacity within the public safety department, and you’ll performs related duties as required.

Essential Functions:

• Receives telephone calls from citizens, employees or other agencies requesting general park information, police or fire assistance, to include “911” and other emergency calls;
• Transmits and receives radio messages;
• Analyzes situations and dispatches the appropriate units;
• Dispatches mobile units and other equipment to specified locations as ordered;
• Makes telephone requests for ambulance, vehicle towing, or other emergency services as requested by officers in the field;
• Monitors other law enforcement and fire agencies’ radio frequencies and rebroadcasts pertinent information;
• Operates and makes minor adjustments to radio telephone transmitting and receiving equipment;
• Responds to in-field requests for communications aid at critical incidents or any aid when requested by a supervisor including: Responding to a Mobile Incident Command center or off-site communications center in emergency situations, assists in the facilitation of emergency evacuation of the communications center via patrol vehicle, Mobile Incident Command vehicle, or personal vehicle
• Participates in mandatory off-site department trainings including but not limited to out of jurisdiction locations
• Performs varied clerical duties such as typing, maintaining message logs, assisting on reports and records, filing, answering phones, and responding to inquiries from the public and other agencies;
• Processing police (court cases and parking citations), fire, medical and field reports;
• Performs data entry and retrieves data;
• May be required to collect monies from members of the public for the purpose of paying fees for towing, dog permits, copies of reports, or other services, or for paying fines.

Requirements:

• Demonstrating that the applicant passed a five (5) minute typing test;
• Must be dated within 12 months of the posting closing date;
• Must be from an accredited business school or college, adult education center, skills/business center, or a public agency; internet certificates are acceptable.
• Must display the following items: candidate name; date and duration of the test; gross words typed per minute; number of errors; name and signature of the examiner administering the test; and name, address, and telephone number of the testing agency.
• Education: Equivalent to completion of the twelfth grade; AND
• Experience: Two years of recent, responsible work experience.
• License or Certificate: Possession of a valid California Driver’s License with a satisfactory driving record is a condition of initial and continued employment in this classification.