Certified Communications Officer

Salary: $18.00

Position Summary:

The Communications Officer is responsible for receiving emergency and administrative calls from the public and dispatching the appropriate emergency personnel.

Essential Functions:

• Receives, monitors, and dispatches radio communications traffic for Police, EMS, Fire, and Sheriff’s departments throughout the county, including all 911 calls.
• Receives and screens incoming telephone calls from the public and other public safety agencies; categorizes and prioritizes calls during emergency situations.
• Dispatches the appropriate emergency personnel to incident locations; provides emergency medical instructions to callers prior to the arrival of emergency personnel as appropriate.
• Maintains a continuous log of incoming telephone and radio calls; logs incoming calls for participating agencies.
• Monitors and routes incoming messages from national and state computer networks; enters and removes information as requested to the Georgia Crime Information Center (GCIC) network and the departmental computer system.
• Maintains responders’ locations and statuses at all times to ensure safety.
• Monitors DTN computer and provides information as requested; dispatches severe weather plan as required.
• Maintains wrecker lists for multiple agencies to ensure wrecker policies and protocols are met.
• Participates in training exercises.
• Assists with training of new personnel.
• Performs Georgia Crime Information Center (GCIC) entries for various law enforcement agencies.
• Performs daily housekeeping duties at the dispatch center.
• Performs Emergency Medical Dispatch as needed.
• Performs other related duties as assigned.

Requirements:

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
• Ability to hear and understand sound sources coming through a communications headset and/or radio and/or standard telephone receiver. Have the ability to hear and understand other outside sound sources while wearing a communications headset (i.e., the ability to hear sound sources not coming through the headset, ability to hear out of both ears.
• Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar position for one year.
• Possession of or ability to readily obtain GCIC/NCIC certification.
• Possession of or ability to readily obtain CPR and EMD certification.