Campus Police Dispatcher (multiple positions available)
Salary: $41,193-$43,664.
Position Summary:
Incumbents screen incoming emergency and non-emergency calls to determine location, nature of the call, gather information, and dispatch and assign appropriate personnel and resources to incidents. Major duties and responsibilities include: receiving and prioritizing incoming phone calls; answering alarms; dispatching Officer throughout the campus; monitoring campus buildings, cameras, and alarms; documenting and updating information in systems; and corresponding/sending emergency alerts to staff and students.
Essential Functions:
- Receives, screens, and prioritizes emergency and non-emergency calls for service; work may involve questioning the caller and soliciting information; answering inquiries/complaints; sending out messages to appropriate units as needed; and sending emergency alerts to staff and students.
- Dispatches appropriate personnel and resources to incidents; tracks calls and notifies appropriate individuals; makes referral to the City, County, and other Police and emergency services as needed; and provides assistance and information to the caller and dispatched units.
- Utilizes lockdown security systems to ensure campus building safety; monitors and/or responds to cameras and fire, equipment, and other alarms, to ensure student, staff, and public safety; informs appropriate units of incidents or safety violations; and tracks fire and police radio frequencies to assess potential impact of local incidents on the campus.
- Utilizes online systems, software, and databases to perform information searches, and document and update information.
- Performs other duties of a similar nature or level.
- This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Requirements:
- High School Diploma or equivalent (G.E.D.)
- One (1) year of specialized or technical training.
- Minimum Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Preferred Requirements:
- Directly-related experience in electronic access control, intrusion alarm systems and closed circuit TV systems
- Directly-related experience in knowledge of standard radio and telephone communications
- Knowledge of operational procedures and methods used in daily operations of a police department
- Experience working in an educational institution
- Ability to operate computer equipment effectively utilizing word processing, Microsoft Word, Excel and PowerPoint
- Experience as a dispatcher
- Direct CAD and REJIS experience
- Additional training/certificates relating to the field of dispatching
- Security-related software (i.e. Key and lock control, access control)