911 Public Safety Dispatcher
Salary: $48,000/ Year.
Essential Functions:
- Receives emergency/non-emergency calls over various telecommunication devices.
- Mobilizes the appropriate public safety services.
- Executes proper emergency alerts and public warnings as required.
- Performs computerized Law Enforcement Information Network (LEIN) inquiries and entries via computer and radio.
- Practices proper security measures of the facilities and departmental systems, including the safeguarding of confidential information.
- May appear in court as a witness to participate in proceedings regarding involvement in call-related cases.
- Performs general and clerical support duties.
- This description is inten
- ded to illustrate the type and level of work being performed by persons assigned to this job. It may not be a comprehensive list of all duties and responsibilities required by a person so classified.
Requirements:
- High school diploma or equivalent certificate.
- Minimum of two years of previous related work experience in a capacity that requires interaction with the public, preferably in a customer service or communications/telephone capacity.
- Prior experience in dispatch, law enforcement, fire science, emergency medical response, or in a high-volume customer service center is strongly preferred.
- Valid driver’s license.
- No felony convictions.
- Candidates must comply with audiometric testing and be able to maintain the audiology requirements set forth by National Emergency Number Association standards.
- Will be required to successfully complete initial intensive and periodic training and maintain certifications.
- Must have the ability to master the telephone system and departmental dispatch computer applications.
Requirements:
- Bilingual speaking skills.