911 Public Safety Dispatcher

St. Joseph, MI
Berrien County Sheriff

Salary: $48,000/ Year.

Essential Functions:

  • Receives emergency/non-emergency calls over various telecommunication devices.
  • Mobilizes the appropriate public safety services.
  • Executes proper emergency alerts and public warnings as required.
  • Performs computerized Law Enforcement Information Network (LEIN) inquiries and entries via computer and radio.
  • Practices proper security measures of the facilities and departmental systems, including the safeguarding of confidential information.
  • May appear in court as a witness to participate in proceedings regarding involvement in call-related cases.
  • Performs general and clerical support duties.
  • This description is inten
  • ded to illustrate the type and level of work being performed by persons assigned to this job. It may not be a comprehensive list of all duties and responsibilities required by a person so classified.

Requirements:

  • High school diploma or equivalent certificate.
  • Minimum of two years of previous related work experience in a capacity that requires interaction with the public, preferably in a customer service or communications/telephone capacity.
  • Prior experience in dispatch, law enforcement, fire science, emergency medical response, or in a high-volume customer service center is strongly preferred.
  • Valid driver’s license.
  • No felony convictions.
  • Candidates must comply with audiometric testing and be able to maintain the audiology requirements set forth by National Emergency Number Association standards.
  • Will be required to successfully complete initial intensive and periodic training and maintain certifications.
  • Must have the ability to master the telephone system and departmental dispatch computer applications.

Requirements:

  • Bilingual speaking skills.