911 Communications Specialist (Police Dispatcher) Lateral

Camp Verde, AZ
Camp Verde Police Department

Salary: $22.16 – $27.15 Hourly

Closing Date: 5/6/2025

Position Summary:

Under general supervision, answers and dispatches emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement and emergency service units, and gathers and relays critical information; follows Camp Verde Marshal’s Office (CVMO) policies and procedures to assure the safety of officers and the public.

Essential Functions:

  • Provides Public Safety Dispatch services for 2 law enforcement agencies; keeps track of a wide variety of law enforcement and emergency services resources, personnel, incidents and trends; answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement officers in a concise, organized and understandable manner; maintains records and logs.
  • Provides detailed call information to officers as needed; maintains status and awareness of law enforcement patrol unit locations and unit’s status; monitors message traffic and relays information to officers; follows all CVMO policies and procedures to assure that officer and public safety is the top priority; contacts other law enforcement and emergency services agencies for additional information and resources as needed, and relays information regarding incidents.
  • Provides information, instructions and assistance to the public within scope of authority; assists and coordinates with other emergency services personnel and outside organizations.
  • Maintains the absolute confidentiality of all records and information.
  • Performs other related duties as assigned or required, or taking a lead telecommunicator role including scheduling (stipend for this additional duty if assigned).

Requirements:

  • Must possess State of Arizona Driver’s license, and a clear criminal record.
  • Must obtain Terminal Operator Certification for access to Arizona Criminal Justice Information System
  • Must obtain CPR/First Aid/AED training within (1) year.

Preferred Requirements:

  • High school diploma or GED equivalent; AND one year of clerical, computer, and customer service experience; OR an equivalent combination of education and experience.