TEMPORARY – ON-CALL
NOTE: MUST BE A P.O.S.T. CERTIFIED DISPATCHER
THIS IS A NON-BENEFITED POSITION LIMITED TO 1,000 HOURS EACH FISCAL YEAR
$18.751 TO $23.932 PER HOUR
Applications are accepted on a continuous basis and may be obtained by contacting the Personnel/Risk Management Department.
A Police Dispatcher, under direction, transmits and receives messages on a multichannel radio system, inputs data into a computer aided dispatch (CAD) system, coordinates the work of law enforcement personnel engaged in general or specialized law enforcement activities and performs related work as required.
EXAMPLES OF DUTIES
Uses standard operating procedures in transmitting and receiving radio communications from vehicles in the field and law enforcement agencies in coordinating and advising on matters related to the control and enforcement of law and order; enters information into a CAD system and maintains log of radio transmissions, giving time, duration and message; receives telephone communications; receives and logs emergency and other messages, securing and recording information as to location and type of emergency or incident; dispatches personnel and equipment according to standard operating procedures established by the department, instructions from a superior or by individual judgment as required; maintains radio contact with assigned personnel, notifies and keeps superiors informed as to emergency situation and general activities; notifies ambulance personnel, alarm company, traffic and signal maintenance and other related personnel concerning emergency; transmits or directs other messages and calls; maintains a knowledge of the geography and street locations of the city; may perform minor or routine upkeep and maintenance of equipment.
LAW ENFORCEMENT TEST
Most law enforcement agencies require candidates to pass a qualification exam.
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Knowledge of: Rules and regulations of the Federal Communications Commission governing the operations of radio receivers and transmitters; general law enforcement practices.
Applicants with a qualified disability who require special assistance to participate in the application and/or testing process must notify the Personnel Department, in advance, of any necessary accommodations.
Ability to: Analyze situations and adopt a quick, effective course of action; speak clearly and concisely; remember names, numbers and details of incidents; study and maintain a knowledge of department policies and procedures and location of streets and City geography in general; establish and maintain effective relations with law enforcement personnel and the public.
Training and Experience: The possession of a California P.O.S.T. certificate, the successful completion of a Public Safety Dispatchers’ Basic Course and verifiable experience in the operation of a police radio and CAD system. Proof of completed education and certification must be attached to the application.
Skills: Type at a net speed of 30 words per minute.
Must work shift assignments, holidays and weekends. Currently working 3/12 schedule.
Must be able to successfully pass a background investigation including a fingerprint check and psychological and polygraph examination.